DOS/Windows TECHNICAL INFORMATION
User Info
(required fields marked with *)
* Name:
Company:
Address:
* City:
* State:
Zip:
Country:
* Email:
Phone:
Fax:
Drive
Manufacturer:
Model:
In Use:
Years: Months: Under Warranty? YesNo
Controller:
IDE SATA MFM SCSI USB FireWire Other
Your Drive Size:
< 8.4gb
8.4-12gb
12-20gb
20-80gb
80-130gb
Greater than 130gb
Configuration:
Master Slave
Partition Size:
#1 #2 #3 #4 #5 #6 #7 #8 #9 #10
Utilities
(disk managers, compression)
Compression:
None Doublespace DriveSpace Stacker Other (please list if Other)
Managers:
None Disk Manager EZ-Drive DrivePro Other (List if other such as PowerQuest)
BIOS
Cmos:
Cylinders Heads Sectors per Track Type: LBA Normal Block Other
Operating
System
Version:
Dos Windows: 3.1x 95 98 ME NT3x NT4 2000 2003 XP Linux Other
File Allocation (FAT):
Fat 16 Fat 32 NTFS OS2 ExtFs1 ExtFs2 Other
Description of problem and Error Messages:
For instance, Fdisked, Formatted, Abort/Retry/Fail on accessing the drive.
Describe files, directories, or path to your critical files:
For Instance, C:\QuickenW\Files, D:\Program Files\Profiles\JUser\Outlook, or file names such as all *mdb, *.doc, *.xls, *.ppt, etc.
General Notes:
Please tell what has been done to the PC since the problem arose, attempts by you to correct the situation, What tools or steps were used?
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